Apple REFUSED to Fix our iMac Pro

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  • Published on Apr 17, 2018
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    WE broke our iMac Pro... But then we tried to PAY Apple to repair it. They REFUSED. Come with us on a journey of frustration...
    Buy(?) an iMac Pro on Amazon: geni.us/eSNg9q
    Discuss on the forum: linustechtips.com/main/topic/917593-apple-refused-to-fix-our-imac-pro/
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Comments • 31 861

  • Linus Tech Tips
    Linus Tech Tips  9 months ago +4075

    Head over to the forum post at linustechtips.com/main/topic/917597-suggestions-for-our-imac-pro-repair/ to let us know if you can help with our iMac Pro repair!

    • yt Jiřího
      yt Jiřího 17 days ago

      Oh, still able to reply

    • Adrian Mendez
      Adrian Mendez Month ago

      Linus Tech Tips this guy sounds like a soccer mom getting mad over nothing

    • Alan Richardson
      Alan Richardson 2 months ago

      Give it too Mr Beast. He'll "fix it"

    • RobinFlysHigh
      RobinFlysHigh 2 months ago

      Update?

    • Shinigami Lee
      Shinigami Lee 3 months ago

      Reason 7,378,987 to NOT buy Apple products. Also, I like my audio connectors to be standard.

  • 100.000 subs with no video?

    Leave a fresh bowl of rice next to the Broken IMac, It will attract Asians over night and they will fix it.

  • Warrior the Pleb

    never bought an Apple Product, never will

  • RektRece
    RektRece Day ago

    I wonder what Jobs would say abt this 🤦‍♂️

  • Konii
    Konii Day ago

    soo.. no more apple sponsorships? lol

  • SuperNova
    SuperNova 2 days ago

    APPLE SUCKS

  • Austin Sims
    Austin Sims 2 days ago

    Burn the imac

  • Vulpush X
    Vulpush X 2 days ago

    Sorry for your experience Linus but ... give me one reason why one would buy apple when there is Dell on market :) And at almost 8m subs, apple should have -8m buyers atm and in near future ... thanks for heads up - I will never buy apple now ! Anyone with me ?

  • DarkZtorm
    DarkZtorm 2 days ago

    Apple are such a crappy company.
    Their products are nothing special and they treat customers like crap.
    Profit is the only thing they care about.
    I am so shocked how they still can get any support and earn so much money.
    The market dont work, the customers seem just love to get screwed and fucked.
    Never ever buy an apple product.

  • Kyle O’ Gorman
    Kyle O’ Gorman 2 days ago

    fgt

  • Gaming Spirit
    Gaming Spirit 2 days ago

    fuck u are using effects to show the spark

  • rimadbih
    rimadbih 2 days ago

    I hate Apple products or any overpriced brand etc..
    but I wouldnt trust this Linus marketering faggot. He openly criticizes Apple and goes on to promote underwears. LMAO, probably if APPLE paid him he would positively promote their products too. Get off my sight Linus you fraud.

    • rimadbih
      rimadbih 2 days ago

      and the fake acting with the fat and chinese guys. HAHA this channel isnsuch a fraud. Probably they live of their reputation on TVclip fpr which many brands will pay advertising.

  • Bogdan Mihai
    Bogdan Mihai 2 days ago

    Only sheeps buy apple. The sheeple. The dumb masses. Sorry, but this is the truth.
    You really need to have a low IQ and some money in the pocket to get scammed like this.

  • KATSU- KAT
    KATSU- KAT 2 days ago

    Louis!!!

  • Don Mega
    Don Mega 3 days ago

    Isn't support required by law? Or to provide parts to fix it by 3rd party/yourself? Kick then out of the country!

  • Joseph Stalin
    Joseph Stalin 3 days ago

    So I’m conclusion make apple communist.

  • NIGHT MARE
    NIGHT MARE 3 days ago

    This is why i always shake my head when I hear people are even considering buying that junk.

  • Valkota
    Valkota 3 days ago

    totaled a new car right off the lot? I actually know someone who has done that, pulled out of a dodge dealership, and got T-boned by a truck.

  • Daniel Richards
    Daniel Richards 4 days ago

    This shouldn't even be legal to sell a new product without tech support. That's outrageous.
    That's like how a lot of triple A games come out nowadays, where they're being patched for weeks in order to work properly!
    This kind of shit is getting out of hand.

  • dstyd
    dstyd 4 days ago

    I used to own an Iphone. along with Itunes. This was back in 2008-2010 before they changed their Itunes so if you bought it it stays on Itunes. I had bought music through Itunes along with movies and TV shows. At some point I downloaded all my music I had on CD's I had purchased over the years. Along with some other music I downloaded. Apple allowed their Itunes program to delete all my music I had on my computer including all the music I downloaded from CD's. After that I stopped buying stuff on Itunes. At that time I was in the Navy so I couldn't spend hours re-downloading everything on my computer. I was pissed. After this I stopped buying apple stuff too.

  • David Waddell
    David Waddell 4 days ago

    The only shocking thing about this video is the realization that people STILL buy from and support apple. I've seen right through apple ever since the beginning of the iphone. I laugh at people who insist apple products are superior. They are like Trump supporters... The evidence is right in front of them they see how shitty what they are supporting is clearly, and still swear by it and make excuses for it.

  • Matthew Sparkes
    Matthew Sparkes 4 days ago

    I LOVE YOUR SEGWAYS! I literally crack up every time

  • Chief Bosn
    Chief Bosn 4 days ago +4

    Welcome to my pain! I used to be a mac fan boy before the steve jobs era but no longer ( for quite awhile now to be honest) if the Woz ever decides to head up the mac empire I'll try them again. but otherwise ill stick with the pc platform and the various OS''s that really work just as well and in some cases even better

  • G00ober
    G00ober 4 days ago

    Apple are making their products in such a way where they cant fix the whole product, but just some of it. Nice way of getting that extra cash when you drop your stuff

  • siemniak
    siemniak 4 days ago

    2:01 terrible acting:)

  • The Goat
    The Goat 4 days ago

    Apple is the worst company when it comes to fixing their OWN products, they just want u to buy another one

  • Blue Plague
    Blue Plague 5 days ago

    Always tell my friends not to buy apple, yet my previous college demanded we all use apple because it was more reliable and the staff knew it better. Just goes to show the professional world around apple just doesnt know anything about tech.

  • LandLw
    LandLw 5 days ago

    I like how Linus just surprises you with ad

  • XGaming 34
    XGaming 34 5 days ago

    Antonhy you are fired boy!!!!!

  • Killgore _Trout
    Killgore _Trout 5 days ago

    Over priced, proprietary bullshit. Will never...ever be buying an Apple devices ever again. It's a marketing company, not a tech company.

  • Remarkable SeiF
    Remarkable SeiF 5 days ago

    Have you tried turning the power off and then on?

  • trant2b
    trant2b 5 days ago

    So glad I got out of the whole Apple crapfest since 2013! I haven't even looked back once.

  • Carol ine
    Carol ine 5 days ago

    Bring it to china to get it fixed

  • lethalsilverdragon
    lethalsilverdragon 5 days ago

    More Apple incompetence.

  • Bear dude
    Bear dude 5 days ago

    wtf, now that's the best customer service I've ever heard about xD

  • XIX
    XIX 5 days ago

    Apple is the garbage of actual technologies and an offense for informatic products a way better than theses ones.

  • Nekrataal777
    Nekrataal777 6 days ago

    You gotta be incredible stupid to buy and / or use an apple product.

  • Flex Tape Kittee
    Flex Tape Kittee 6 days ago

    When 11k apple fanboys can’t handle the truth so they dislike the video...

  • Conquesodor
    Conquesodor 6 days ago

    Put it in rice

  • Hircine
    Hircine 6 days ago

    Apple is a scam company

  • Phillip
    Phillip 6 days ago

    This is another reason why all Apple products are trash along with their company.

  • RealXbombStudio RealXbombStudio

    Protip: dont buy windows or samsung android virus problems

  • shivaay
    shivaay 7 days ago

    Apple is a third class company with first class loot techniques

  • Dave Cakeman
    Dave Cakeman 7 days ago

    Smooth transition for that plug

  • xCurlyFry
    xCurlyFry 7 days ago

    And that ladies and Gentlemen is why Apple is shit (with their computers, their phones are great lol)
    WINDOWS IS WHERE ITS AT BOIIIII

  • MrKelra
    MrKelra 7 days ago

    Well, what else to expect if you buy an apple product^^

  • Galactic Gamer
    Galactic Gamer 7 days ago

    Anthony's bold spot hahahahahahaa

  • Harris Hardy Hakim
    Harris Hardy Hakim 7 days ago

    Apple's brand are tarnished forever, still watching this video in 2019. Apple sucks.

  • xYottaByte Gaming
    xYottaByte Gaming 7 days ago

    Fun Fact: Linus would pay more than the original price of the mac just to fix it, and Apple would gladly accept it.

  • Master Pro gamer
    Master Pro gamer 7 days ago

    @Linus Tech Tips 500 comment

  • Tony's Trinkets
    Tony's Trinkets 7 days ago

    Pro tip: get a Windows PC.

  • TheBloxxPlayz YT
    TheBloxxPlayz YT 8 days ago

    If you want to fix your Mac....


    CALL SAMSUNG!!!!!!

  • TheBloxxPlayz YT
    TheBloxxPlayz YT 8 days ago

    find a kid in Foxconn and tell him that you would pay him RM10000000 to fix ur computer

  • Ata5ll.
    Ata5ll. 8 days ago

    My guess is they didn't supply it because selling a new one brings in more dough and they couldn't keep up with production :D

  • teldrah
    teldrah 8 days ago

    Because Apple's Stock isn't doing too well, this will only get worse because they need to sell more computers. They don't want you to get your iMac or iPhone repaired, they want you to buy a new one if it breaks.

  • St. Devil
    St. Devil 8 days ago

    well more importantly - is Anthony still working for you, Linus?

  • Christopher Alden
    Christopher Alden 8 days ago

    I hope this video gets played in Cupertino

  • MOHD iLZAN
    MOHD iLZAN 8 days ago

    Just say Repair not in my list

  • Desert Haze
    Desert Haze 8 days ago +50

    Apple : Sorry we can't fix that, but you can buy our new iMac pro for $4999 :)

  • Green Lean
    Green Lean 8 days ago

    You've really twisted this to make you sound better. You took the computer apart and broke it yourself, when taking the computer apart is clearly outlined by the company that it voids service eligibility (which was warned to you in the first place). Then when you get the email that the repair was declined because of this, you don't speak with the store about this? Instead your tech guy questions someone on the other side of the country on chat?! If you were being honest in this video you would have actually spoke of your conversation with the Apple Store, and how you were told that the repair was declined because of unauthorized disassembly. But instead, you focus on parts being the issue?! This one-sided anger isn't attractive. This video shows so much hostility. It is evident that you're trying to build barriers by not spreading the whole truth and purposely speaking worse of the company. I'm disappointed that you took the route of lies and trying to get attention. Its fine if you have a bad experience with a company or don't prefer their products, but don't try to destroy them just to inflate your ego.

    • Vuk Lakić
      Vuk Lakić 4 days ago

      agreed but this is not the only case of this happening, even if they accept repairs they cost 1000$ and more than the product costs in first place even if it is a simple error that can be repaired in no time and in any other company would cost something like 50$ or less

  • Fossil Draws
    Fossil Draws 8 days ago

    5:23 no linus, they expect you to shut up and buy a new one. You're not supposed to try to fix it.
    If apple had it their way, once something broke it would dissolve away like in video games.

  • Scott Pessetto
    Scott Pessetto 8 days ago +1

    Tesla does the same thing...

  • Sneaky Sloth
    Sneaky Sloth 8 days ago

    Have you tried rice?

  • Finnegan Killian
    Finnegan Killian 9 days ago

    So many apple fanboy haters here

  • spankymcflych
    spankymcflych 9 days ago

    People who buy apple deserve what they get.

  • Vivekanandhan
    Vivekanandhan 9 days ago

    fixed it yet?

  • JustBeCreative
    JustBeCreative 9 days ago

    You know what, it's the same with iPhones 😂

  • kevin hudson
    kevin hudson 9 days ago

    I subscribed because there is so many similarities to the HBO series Silicon Valley.

  • Envy Jo
    Envy Jo 9 days ago

    apple want you to buy every new device that come up everytime
    and thats how has become trillion dollars company

  • RTDGamer 76
    RTDGamer 76 9 days ago +2

    Wow, all these comments are so negative about Apple I can’t believe it XD

  • Chronitus
    Chronitus 10 days ago

    i bet the 11k dislikes have macs

  • Lucas Rodrigo
    Lucas Rodrigo 10 days ago

    Don't buy this shit, it's all "great design" shit, just shit go do something else, shit apple.Nice video :)

  • Tom A
    Tom A 10 days ago +1

    Apple ,, don't buy their shit ... people it looks nice but is a nightmare to get repaired ... don't buy their shit, sony is the same

    • Tom A
      Tom A 3 days ago

      +Vuk Lakić well in my town I tried to get my Sony tv repaired ... no way .. you had to drive it to the only sony authorized dealer in a near town 45 minutes away in car on a highway... and whatever they said was wrong, that is what you paid at their price. The tv was huge and for a 45 minute trip .. I would have to rent a truck or something maybe a van. My local tv repair place said sony wont ship them parts.. and if they wanted to be a sony dealer you had to pay sony 2,000 dollars for some kind of dealer kit they send you.. well that is what he said anyways...I never did get it repaired ... that other authorized dealer place was known for bloating their repair prices to ridiculous amounts.

    • Vuk Lakić
      Vuk Lakić 4 days ago

      nope i had sony for years it was wet it way thrown it was tortured but its working! of course repairs do cost a lot a screen repair costs 80 bucks but its quality and is hard as hell to break in first place... mind you thats just my experience with my sony laptop and two of my sony phones

  • MWMA
    MWMA 10 days ago

    Were you thrown under the bus or you bought that apple-s**t under the bus? :)))

  • Dr. Cogent
    Dr. Cogent 10 days ago

    Hahah, you bought an Apple PC.

  • typeOhh
    typeOhh 10 days ago

    Apple suck...........


    .....your wallet

  • Bil Shaw
    Bil Shaw 10 days ago

    Rossman, is the man !!

  • Thomas Notiço
    Thomas Notiço 10 days ago

    I like how you can make any topic to be related to the sponsor

  • Donna Peroche
    Donna Peroche 10 days ago

    03:45 Ok, so what box of popcorn did this friutcake come from ?

  • some dead meme
    some dead meme 10 days ago

    who buys apple products other than hipsters

  • The Scranton Strangler

    Interesting, Tesla works the same exact way with their vehicles, don't use Apple or Tesla.

  • adg135876
    adg135876 10 days ago

    'At this point, what are our options' - make a TVclip video

  • ерунда сэндвич

    Linus, if you show me your underwear brand, I'll buy that including Mack Weldon lol

  • Edward Rushby
    Edward Rushby 11 days ago

    Jokes on you for buying Apple

  • Shaun Andrews
    Shaun Andrews 11 days ago

    Apple sucks
    Sent from Shaun’s iPhone

  • Will L
    Will L 11 days ago

    Apple drones disliking the video. Face the facts you sheep

    • yub
      yub 7 days ago

      +SS Sandman nah nigga you virgin even if you write a poem of how you love mac that is pretty ok but just shut up because you're being more anoying than the guy who commented this

    • SS Sandman
      SS Sandman 9 days ago

      Sheep? There are more Windoze people out there, how is owning an Apple product equate to being a sheep? Because we like a more intuitive OS, that supports some great software for audio and video?
      The cost of the MAC includes the OS which is inheritedly more secure and any future updates as well as many other applications that you would have to buy if you built a PC.
      Go price me a PC with the SAME specs as the iMAC Pro and you will see you will easily be getting into the 3-4k range. Even the Microsoft Surface Studio all-in-one costs over 4k and includes a Consumer grade i7 and not a 8 core Intel Xeon, which starts about 1.5k for just the CPU. A 5k monitor with the same specs as the iMAC Pro will cost between 1-1.5k. So you have 3k right there, before adding anything else. Yes Apple ridiculously overprices their memory and drive upgrades and this video shows how their support services can be total BS. However, I know many times that they have replaced people's failed components even if they were outside of warranty.
      Before you call me a "sheep" I built a Hackintosh for my most recent upgrade. Don't care for the overly busy Windows 10 experience, but can boot into it if I ever need to.
      All I see if just a bunch of haters looking to bitch about something they don't like.

  • Sam Mitchell
    Sam Mitchell 11 days ago

    That's apple for you

  • Ari Rocero
    Ari Rocero 11 days ago

    hey this day was my birthday
    did my bad luck rub on them??

  • Prasad Damale
    Prasad Damale 11 days ago

    If you are enough rich and stupid then only you are Apple bonafide customer.

  • Cito Rivera
    Cito Rivera 11 days ago

    #DeathToApple

    • Cito Rivera
      Cito Rivera 7 days ago

      +SS Sandman na...im just bored. Ive never owned apple before but from what im hearing....i made a good decision...

    • SS Sandman
      SS Sandman 9 days ago

      They pee in your cheerios or something? Steal your lunch money?

  • Alex Kustov
    Alex Kustov 11 days ago

    No Apples no problems)

  • Manda05
    Manda05 11 days ago

    Trying to search for one of the 10k people who disliked comments

  • Morty C-137
    Morty C-137 11 days ago

    geezus thats a fat ugly balding slob

  • TRON-Project Zorgo-Chip

    Apple do Not Deal with Components.!

  • Sean
    Sean 11 days ago

    Apple are crap.

  • jason chalmers
    jason chalmers 11 days ago

    And apple wonders why it's sales are decreasing. Remember what happened to Nokia. Great idea burn a u tuber with 8 million sub's best marketing ever.

  • Captain Fedora2
    Captain Fedora2 11 days ago

    This is why I hate Apple.

    • SS Sandman
      SS Sandman 9 days ago

      I have never had this kind of issue with their service. I have had and know many people that have had service performed for free even outside of warranty.

  • John McKeon
    John McKeon 11 days ago

    APPLE SUCKS!!!

  • juan Mdc Alpha
    juan Mdc Alpha 11 days ago

    Samsung is the best of the best !