Everything Wrong With My Tesla Model S (Part 2): More service and addressing the criticism

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  • Published on Dec 9, 2017
  • It’s been a little over a month since I first uploaded part 1 which detailed my 6 service visits in 10 months and highlighted Tesla's build quality problems. So where are we now? I’ve had 2 more service appointments and have read thousands of comments about my prior video.
    I will go over my most recent service visits and outline all of the remaining problems with my Tesla. Are things going well? Stay tuned to find out! I will also make some corrections to the previous video and address some of the criticism I’ve received.
    Buying a Model S or Model X? Consider using my referral code to get free unlimited supercharging for your car: ts.la/tyler5854
    If you use my code, feel free to let me know so I can thank you personally.
    Tweet me baby, one more time: twitter.com/Gur814
    Links:
    www.truedelta.com/car-reliability-by-brand
    www.consumerreports.org/car-reliability-owner-satisfaction/tesla-model-s-model-3-reliability/
    www.consumerreports.org/car-reliability-owner-satisfaction/car-brands-reliability-how-they-stack-up/
    www.reuters.com/article/us-tesla-quality-insight/build-fast-fix-later-speed-hurts-quality-at-tesla-some-workers-say-idUSKBN1DT0N3
    Music Credits:
    "Paradox" by Electro-Light & Itro
    Music provided by Ninety9Lives
    Video: tvclip.biz/video/aYcFREAYglg/video.html
    Download: 99l.tv/ParadoxYU
    “Stranger Think” and “Preliminary Success Depression” by C418
    c418.bandcamp.com/
    “Snowy Forest”
    soundcloud.com/kabbalisticvillage
  • Autos & VehiclesAutos & Vehicles

Comments • 1 058

  • Lars Tony Hafner
    Lars Tony Hafner 2 days ago +1

    Thanks for sharing and well done humble video of your personal experience with the ownership of your car

    • Gur814
      Gur814  Day ago

      Thanks for watching.

  • g naka
    g naka 2 days ago

    Are you driving this car off road? You would be much happier in a truck.

    • Gur814
      Gur814  Day ago

      No, nearly all of my driving happens on regular roads.

  • neogator26
    neogator26 6 days ago

    Very well put together videos (1 and 2), I feel that you were being more informative than "bashing Tesla". I also got the impression that you have more of a concern for the companies quality you hope to help improve instead of a poor pitiful me attitude. I was a heavy diesel tech for the better part of a decade and I work on everything I own from my '49 to my '07 Chryslers to my lawn mower and my kids' go karts. I am also currently an aerospace engineering major so you could say I am mechanically inclined as well as have a minimum of a moderate level of intelligence. That being said the steering wheel issue, the rattles and fan squeak would drive me crazy. The dust in the interior was a grievous oversight in my opinion. Yes, all cars have issues but if a Chevy costs upwards close to six figures it would either be able to tow a house or be a Z06 Vette and I would bet a Corvette owner would not be nearly as calm as you. If I had to guess the issues not documented could be to preserve resale value should you later decide to trade the vehicle in. I can only assume when Tesla resells a vehicle a potential buyer can have access to all service records and six months of squeaks being addressed is not a selling point. I enjoyed your videos and they have not swayed me away from wanting to get a Tesla. When I get one I will take a closer look at the car on delivery however. I get the impression that Tesla is happily willing to address and attempt to fix every little thing you could find with the vehicle and that is a very good sign. I would like to point out that while squeaks and fitment issues are obviously a problem that needs to be addressed you don't sound like you have had any mechanical issues such as parts breaking or drive-train components coming loose and most importantly no software issues. Thank you for taking the time to share your experiences with you Model S. Don't worry about the overly critical nay-sayers, most of them don't look like they do or ever will own a Tesla. (I paused the video and read them) I very rarely subscribe to pages but I plan to watch more of your videos in the near future and if I see more of the same I likely will. Thanks again!

  • Ido Kerpel
    Ido Kerpel 8 days ago +1

    Good Video! I was very impressed with your well spokenness (if that is a word?) and laughed when i saw your funny bloopers at the end and concluded: Here's a normal man sharing real things about a good car to make it better! Well done! Still impressed :)

  • bionikball75
    bionikball75 8 days ago

    After hearing that thudding I’d pull over and check to see if Billy Batts was still alive.

  • MOWO
    MOWO 10 days ago +2

    Well, I can only say that I'm very impressed with your way of handling these problems. It's impossible to please the internet! You're doing great sir. "Thumps up emoji"

  • dalton knox
    dalton knox 11 days ago +1

    You have my sympathy. My old Supra developed a passenger B pillar rattle at 200,000m which couldn't be fixed, so I sold it. My partner's 328i developed a rattle in the headliner at 5,000m which was eventually fixed under warranty by removing the headliner and replacing a wire clip that had broken. Personally a rattle in a car drives me round the bend.

  • Calmer573
    Calmer573 11 days ago

    the tapping part was un bearable

  • Rambler Andy
    Rambler Andy 11 days ago +1

    You are a great customer for Tesla. Other manufacturers would have long lost interest and started to cut you adrift. But Tesla want to make their cars as great as possible, so you finding faults is all good.

  • DIOSpeedDemon
    DIOSpeedDemon 12 days ago

    Drive change in the company- no truer words ever said.

  • Terje Oseberg
    Terje Oseberg 12 days ago

    I definitely agree that they're wasting a ton of money on issues like yours. They need to focus on improving the quality. It's now been nearly a year since your video was released, so I'm wondering if they've made any progress?
    Most likely the Model 3 still has a lot of problems. It's still relatively new and they're still trying to improve the production rate. They're currently at around 27 to 28% gross margins for the Model S and X and around 24% gross margins on the Model 3. So if they could eliminate the costs of warranty repairs, they'll be making massive profits.

    • Gur814
      Gur814  12 days ago

      Sadly things didn't improve much. More and more small problems kept piling up. I ended up selling the car back to Tesla. They were generous with their offer and did so out of good will since my car didn't qualify for the lemon law. I almost bought a Model 3 but I borrowed one from a friend for a week and was unimpressed with the quality. It had many of the same issues that were present in my Model S.

      I ended up buying a Chevy Volt. It was fairly inexpensive and can handle road trips. 99% of my driving is electric only. Quality is decent but not great. It does have a few small problems but so far hasn't been nearly as troublesome as the Tesla. I would still like to own a Tesla at some point. I might check back in about 5 years to see where they're at.

  • Thomas Nyborg
    Thomas Nyborg 14 days ago +1

    Keep up the good work...I would like to buy a Model S,but its so many problems with them..I can,t take it in for service 3-4 times a year..And a Tesla without warrenty,is like Russian ruolette..Drive Unit 12.000$...door handle 1200$.windshield glass roof.3200$..Can be very expensive maintenance...

    • Gur814
      Gur814  13 days ago +1

      I agree with your trepidation. I do not want to own this car out of warranty. Hopefully they'll be more reliable in a few years.

  • Christian Libertarian
    Christian Libertarian 15 days ago

    I think you have found two categories of problem. One, of course, is the build quality. I have no doubt Tesla will improve, but for right now, it is an issue. Two, the more local service guys were clearly not as competent as the guys 1.5 hrs away. That is characteristic of a fast growing company, but it still needs to be addressed. Once you get sub-par people in place, it is the devil to get rid of them. Meanwhile, they make the company look bad, even though it is a local, not systemic, problem.

  • Peter Kingston
    Peter Kingston 15 days ago +1

    They should let you take the Roadster for a year before release, just so they get it right. ;)

  • War Angel
    War Angel 16 days ago

    you're very meticulous

  • Dr. Dunken
    Dr. Dunken 20 days ago

    I now know why they have postponed the space capsule manned trials now... You go first !!! No you go first !!! lol

  • Scrublord
    Scrublord 23 days ago +1

    complaining about rattles in $ 100,000 car is not being whiney... lol

  • svetlioi72
    svetlioi72 25 days ago

    I thing you Americans iPhone and tesla zombies to much overreacted about quality . That's way Chinas will whip your asses

    • Gur814
      Gur814  25 days ago

      So it's a bad thing to expect a high level of quality from expensive items? Weird take.

  • gmcjetpilot
    gmcjetpilot 25 days ago +1

    My used Nissan Leaf I bought is rock-solid with not one rattle. I paid 12 grand for a 2015 with 20 K miles on it a year ago. It runs perfect. Never buying Tesla.

    • Gur814
      Gur814  25 days ago

      I test drove the new Leaf and really liked it. They're great cars!

  • gmcjetpilot
    gmcjetpilot 25 days ago

    The problem With $75,000 cars is people expect perfection. Hyundai owner would not notice. Rich peoples problems.

    • gmcjetpilot
      gmcjetpilot 24 days ago

      Gur814 Yes Tesla are hand made and have QC issues, not just yours. I am sure you are justified. It would bother me. To be fair electric cars are quiet and any interior noise is obvious. with no engine or transmission noise. However Mercedes, Porsche and BMW also have poor consumer ratings and high warranty claims. Again pay $70K you expect perfection. I would. People who can buy a $70K car are more likely perfectionist? Maybe. German cars suffer from poor customer satisfaction and high maintenance cost as well. Like a Tesla when a Der Vonder German Auto is working well, it is a thing of beauty. When it rattles and breaks down, with $5K repair bill, it's despair (thinking of their Toyota Corolla they had in College was rattle and trouble free for 200K before they traded it in). I do think Tesla is over rated and so are German cars.

    • Gur814
      Gur814  24 days ago

      Or maybe Tesla just has bad build quality in general. My Honda didn't have these problems. I would have noticed.

  • imGlobL
    imGlobL 25 days ago

    What a lemon of a vehicle

  • costi mosti
    costi mosti 26 days ago

    Good job! You helped me decide. Thank you!

  • fat catt 39
    fat catt 39 27 days ago

    Omg is this common on all Tesla's?

  • DayInTheLife_ 70
    DayInTheLife_ 70 28 days ago

    While a new car like that shouldn't have those issues, to me they are extremely small and petty to be nagging them about aside from the panels lining up.

  • john hewitt
    john hewitt Month ago

    I had the same noise with my vauxhall insignia sounded like it was in the same area it turned out it was the front interior light assembly ratling but it sounded like it came from the side window area

  • Marc De Cock
    Marc De Cock Month ago

    Tesla will be bankrupt in 2019. You'll have a haunted car without anywhere to go with it... no more spare parts…

    • Marc De Cock
      Marc De Cock Month ago

      +Gur814 you can later blame me for jinxing it.

    • Gur814
      Gur814  Month ago

      I doubt it.

  • Wesley Groth
    Wesley Groth Month ago

    Chevy has the Bolt and volt.

  • Wesley Groth
    Wesley Groth Month ago

    Seeing the area around you brings back warm memories. I travel through Arizona yearly.

  • justCRAMeverything
    justCRAMeverything Month ago

    Your videos made me think twice from getting a CPO model S.. it scares me that you have all those problems in a brand new car..

    • Gur814
      Gur814  Month ago +1

      They're not all as bad at this one. I know many happy owners. That said, almost everyone has some minor problems.
      I don't blame you for thinking twice though. I wouldn't buy another Tesla at the moment even if money wasn't a concern.

  • verve92
    verve92 Month ago

    Anyone ever see movie The Gremlins? Not a hater when I say this is unacceptable for a $75k plus vehicle. What do they have a team of monkeys over there at the service spot? Poor f**k has to drive to Tempe?? This is like an MTV gag show. If Tesla were smart they'd give him a new Model S. The money the company has spent on this car would pay for it and then some. Tesla is still new and not in the position NOT to replace the car. For guys like me toying with giving up his 3 Series for a model S, this is not helping. Have there been recalls on this stuff?!!

  • franz stockmann
    franz stockmann Month ago

    For the price and with all the competition out there- it is unacceptable. I can only imagine the glitches the Power wall has.!

  • Doreen Spillman
    Doreen Spillman Month ago

    Put some music on as you drive!!! Imagine what noises the normal engine covers up . . . . .all of those components rubbing, vibrating etc!!

    • Gur814
      Gur814  Month ago

      I usually do listen to music or podcasts. These rattles louder than the road noise and music.
      A normal engine in a comparable car wouldn't cover up anything. We also own an Accord and its engine is silent when not accelerating hard. The Accord is quieter inside than the Tesla because it has less road noise.

  • Dennis Fetters
    Dennis Fetters Month ago

    I think you did a good job! Sure, they are a new company and need time to make final adjustments for these small details. Look at Kia or Jap cars, first came out they were junk, but they learned from their mistakes and now some of the most reliable in the world. Tesla will survive and get their stuff together in time.

  • CLP
    CLP Month ago

    Well at least? if you decide to dump that car, the next person will have no idea how bad that is because Tesla will never let them see the service records for it.

  • Ihavenoidea
    Ihavenoidea Month ago

    Why the hell do u always notice somethingisnt fixed on the way back, and never drive straight back there and ask for a fix. I dont get that. You need to be a demanding customer and not a quiet email complaint guy who acts nice in person, if u want things done. Especially referring to the original video where this was the case repeatedly.

    • Gur814
      Gur814  Month ago

      It typically took them all day to work on my car. By the time I got the car back it was 6 or 7pm and they were done for the day.

  • Hellbent332
    Hellbent332 Month ago

    Yes, I do find you picky in the beginning. But I'm sure other people would've have the same issue if it's not taken care of for the future models. I'm the type of guy that likes to wait for the next gen models so all the major issues are taken care of.

  • Tom
    Tom Month ago

    Thank you for such detailed information.

  • mike Wrangler
    mike Wrangler Month ago

    time to trade that car in and get a regular car

  • syngle playerrr
    syngle playerrr Month ago +1

    Zoids!

  • Dave Pitsch
    Dave Pitsch Month ago

    What I will say is probably been said by thousands of other people... When people restore their older muscle cars... With new paint jobs and detailing will spend days weeks even months hell even years making it absolutely perfect... Why shouldn't your brand new car have the same standards? I would love to own a Tesla, I don't think I will ever have the money to do so as I'm just a poor Minnesotan living on disability.

    • Dave Pitsch
      Dave Pitsch Month ago +1

      I couldn't agree more :)

    • Gur814
      Gur814  Month ago +1

      Same. They already make incredible cars now they just need to focus on perfecting them. I think they'll get there eventually.

    • Dave Pitsch
      Dave Pitsch Month ago +1

      +Gur814 I will always be a fan of Tesla... The idea behind the car, the engineering, the performance, The Styling... all they've got to do is get their quality control under check and they'll have a product everybody will want, even those with range anxiety.

    • Gur814
      Gur814  Month ago +1

      Agreed. I've had minor issues on every new car I've owned. Unfortunately the Tesla has more issue and all my other new cars combined by a factor of 5. I'm not sure how this is acceptable to some people.
      I'm a big fan of Tesla but they need to get this under control.

  • My Ohana
    My Ohana Month ago

    He comes across as an Apple user so he probably has very similar problems with their products not working properly but this is the cost you pay for wanting to be different .

    • Gur814
      Gur814  Month ago

      Brand fanboys are weird...

  • cokeisbetter123
    cokeisbetter123 Month ago

    You make intriguing videos.

  • Josif Vissarionovich

    Electric car problem. They are so quiet you can hear all sorts of stuff inside you would newer hear in combustion engine car. Play loud music while driving :-D

    • Gur814
      Gur814  Month ago

      My apologies for missing the joke. I get so many comments from people who think covering up the noises with the radio is a legitimate solution that it's very hard to tell when someone is making a joke about it.

    • Josif Vissarionovich
      Josif Vissarionovich Month ago

      Yes ehm... That was obviously meant as a joke. Covering an issue is not a solution, i know that. I enjoyed the video. I wanted to be funny a bit. Well, mission failed.

    • Gur814
      Gur814  Month ago

      That's just not true. Our Accord is quieter than the Tesla when driving around. The engine is only audible when accelerating. Road noise plays a bigger role than engine noise.

  • Paul Niles
    Paul Niles Month ago

    Does anyone remember the great cars they built in the 1960s. If you took it back to the dealer for chicken shit complaints they would take off a fender, remove the muffler and spare tire. Pile the parts in the corner. Then tell you they found nothing wrong and you can have the car back in 3 or 4 weeks.

  • John Young
    John Young Month ago

    Model X for 6 months. Love and enjoy it. Forget about the quality. There are too many advantages on this car. With life time free super chargers around the world, 120K is really cheap.

    • Gur814
      Gur814  Month ago

      I hope you're being sarcastic.

  • Solo
    Solo Month ago

    the captions have fun with your outtakes at the end lol

  • ron rapuano
    ron rapuano Month ago +1

    I have a P100D for 9 months and have had my share of problems, but am not anxious to dump it
    Good presentations, I watched both and share a few minor problems. Keep up the good work

    • Gur814
      Gur814  Month ago

      Thank you. I hope you continue to enjoy your Tesla and all the problems are fixed.

  • Iyke Gbench
    Iyke Gbench Month ago +2

    Just watched your video and i think it is an honest video documentary of your experience owning a Tesla Model S, A true Tesla fan would appreciate it. I don't own a Tesla but that won't stop me buying one.

  • marco polo
    marco polo Month ago

    Dude...you are a royal pain in the ass.

    • Gur814
      Gur814  Month ago

      Nah, not really. Tesla should just build a better car.

  • Michæl Alan Baker
    Michæl Alan Baker Month ago

    Glad most of your issues have been resolved. I’m curious if you experience “misophonia” (auditory annoyances) or “symmetry concerns” in other aspects of life?

    • Gur814
      Gur814  Month ago

      Not really, no. I'm pretty laid back. Maybe more than the average person but on the bell curve of people annoyed by noises I'm unlikely to be near the top end.
      This Tesla is just so far out of whack that it makes a big impact.

  • Kevin W. Clark
    Kevin W. Clark 2 months ago

    If you let some of these things go then it could become a bigger issue down the road.

  • Kevin W. Clark
    Kevin W. Clark 2 months ago

    It sounds like a problem with the quality of manufacturing and their attention to details. It's your car though and it should live up to your standards.

  • Julian Pereira
    Julian Pereira 2 months ago

    I would say that when someone is on top, people wanna see them fall. Probably why we follow tabloid stories of various celebrities. Look at Tech companies... currently Apple is a giant that everyone seems to enjoy bashing on.
    Sometimes it is due to a petty reason; other times over legitimate concerns. Whatever the reason, it is most likely the reason why any kind of video with a negative title gains a huge following on youtube.. Its the human condition. We wanna see the giants fall.
    You were extremely right in the first video and you proved that no matter how bold the claims of a charismatic Elon Musk, Tesla is pretty much like any other auto manufacturer. I'm pretty sure that Tesla do not want any form of serious bad publicity so they will work hard to resolve most of your issues; if they can.
    Making sure that everything is mentioned on the service invoices; even if the issues were fixed. That way they cannot deny that such issues existed and suppose your video caused a huge negative public image of Tesla, you could've put yourself up for a lawsuit, especially if you talk about issues that aren't mentioned in any form of official documentation.

    • Gur814
      Gur814  2 months ago

      Thank you. I agree. Negative news seems to get much more traction than positive news. People look for the negative story to confirm their own beliefs instead of trying to take the good with the bad.
      Tesla has stood by their product. They ended up buying the car back from me at a very fair price because they couldn't fix everything after several more months. I continued to have problems and eventually just asked for a buy back. They paid more than what I would have been able to get in a private party sale and the process was extremely simple. They did their best to make it right and I applaud them for that. I'll be making a follow-up soon detailing all of this. Odds are it won't get many views since it's not really a negative story.

  • Jonas Hansson
    Jonas Hansson 2 months ago +2

    I myself want a model X, not that i think i would ever afford one but maybe by the time i do maybe they have their materials in order

    • Gur814
      Gur814  Month ago +1

      The good thing about waiting to buy a Tesla is that their quality is always improving. In a few years they'll likely be pretty solid.

  • CanadianLoveKnot
    CanadianLoveKnot 2 months ago

    Depending on how many people are sitting in the car it can effect the rattle noises you hear.

  • CanadianLoveKnot
    CanadianLoveKnot 2 months ago

    I just imagine you driving the car with no music on, holding your breath, listening for a rattle.

    • Gur814
      Gur814  2 months ago

      That's a weird thing to imagine. Maybe you should try to get to know someone before imagining negative things about them to fit your narrative and quick judgments.

  • Robert Bromley
    Robert Bromley 2 months ago

    Yes maybe you were renting revealing too much but when you spend that amount of money on a car on a guy that should be having somebody checking out every car before it leaves a factory I'd be pissed too if I was spending $200,000 or more her car and it having issues after issues after issues and he did say he would buy another one they just need to fix the problems which does Primus live in done before they even left the factory that's ridiculous to me that summons issued have been able to have been here yet out something is just a piece could have been made poorly somewhere else and you know things do happen but and no video does not screws me from buying a Tesla if I ever had the money

  • Colin Murphy
    Colin Murphy 2 months ago

    Glad you got most worked out, second center only had 2 appointments, Tesla's are super quite, every sound is amplified, however, you are helping with quality control, nothing wrong with trying for perfection or as Elon, I think would say, shoot for the stars.

  • Brian Dean
    Brian Dean 2 months ago

    if you guys had a motor, like a 6.4L Supercharged HEMi -- you'd never hear little tiny rattles.. also turn the radio on =) LOL on a serious note, very thorough video(s)

  • murdy1975
    murdy1975 2 months ago

    I doubt this car is new, probably second hand! Probly a rental!

  • murdy1975
    murdy1975 2 months ago

    Man, I think your too fussy, and who is to say if you treat your car well when you drive.. It seems overall your just bitching and bringing your car back for minor things.. why not just change car! I hear a lot of amazing reviews on Tesla cars..

    • Gur814
      Gur814  2 months ago

      I'm to say since I drive it. I treat my things well and have owned several cars. The Tesla is by far the worst built one.
      Most reviews only talk about the driving experience and design. Very few talk about long term reliability and build quality. If I ignored build quality I'd rate the car high too.

  • Darryl Bradshaw
    Darryl Bradshaw 2 months ago

    Liking the objectivity. (EV fanboy here)

    • Gur814
      Gur814  2 months ago

      Thank you, I appreciate that. I'm also an EV fanboy. I will never buy another combustion engine vehicle even though I've had some issues with my Tesla.

  • boomerhgt
    boomerhgt 2 months ago

    For fuck sake I couldn't be bothered with all this rattle shit life's too short

    • Gur814
      Gur814  2 months ago

      Life's too short to buy products that fall apart quickly.

  • Matt van den Ham
    Matt van den Ham 2 months ago

    Well the thing I've noticed about pt 1 and 2 of this videos is that you keep referring to the rattles and little annoying sounds. I think that you are much more aware and sensitive to these little rattles because standard gas engines cover these little noises and Tesla is extremely quiet in comparison. If you were to dull the engine noise and stereos in any gas car, you'd be a lot more sensitive to annoying rattles. Your complaints about the cosmetics falling apart and the touch screen are completely valid however and unacceptable for the price of the vehicle.

    • Gur814
      Gur814  2 months ago

      The noises I've noticed in my Tesla would be easily noticed in the Accord or a comparable gas car. The Tesla has more road noise on poor roads than the Accord we own. The Tesla is quieter on smooth roads and when accelerating but the Accord wins on rough roads. Funnily enough, the rough roads are where most of the rattles happen so the Accord is usually quieter in situations where more rattles are likely to occur.
      I've always been fairly sensitive to this stuff. I like quality products and dozens of squeaks rattles cause a car to feel cheap and poorly constructed. It's an unfortunate flaw of an otherwise perfect car.

    • Matt van den Ham
      Matt van den Ham 2 months ago

      I'll take your word for it, but you have to admit the point about Tesla being ultra quiet and thus making you more sensitive to annoyances. I fully agree that it shouldn't have any rattles or weird sounds though. A Tesla is very pricey and should be delivered perfect. The dust on the interior is unacceptable for instance.

    • Gur814
      Gur814  2 months ago +1

      My wife's Accord is nearly silent when not accelerating hard. Decent modern combustion engine cars are fairly well insulated and the engine noise is almost imperceptible. Her car has 2 very minor rattles under the same driving conditions as my Model S. My Model S had over 25 in the 2 years I've owned it. We bought her Accord 1 month before we bought my Tesla so it's a pretty even comparison of age and mileage. I might be able to hear them a tiny bit better in my car, but the Tesla is unfortunately aweful when compared directly to the Accord. The difference is night and day.

  • Leonard Ell-Bon
    Leonard Ell-Bon 2 months ago

    Instead of taking your car to Tesla mechanics, I suggest you take your head examined by a psychologist.

    • Gur814
      Gur814  2 months ago

      Wow, great suggestion. Who would have thought that a psychologist could fix my car.

  • Gabriel Brown
    Gabriel Brown 2 months ago +1

    Jesus, so many fucking idiots in these comments! Nothing you complained about was unreasonable for such an expensive car, especially when many cheap cars have fewer issues!

  • Art Makepeace
    Art Makepeace 2 months ago

    Damn you are complaining about rattles ... I have a 1989 Mustang GT Convertible, a 2009 Mustang, and a 1997 F-150 and guess what .. they rattle all the time, but I love it!

    • Gur814
      Gur814  2 months ago +1

      Wow, it's almost as if those cars are pretty old. Of course older cars are going to rattle. It's inevitable on any car after many miles. It shouldn't happen on a brand new car a few weeks into ownership. No other car I've owned has been this bad.

  • *
    * 2 months ago

    I am so glad you were the experimental rate. For the reason of your videos, I WILL NOT be purchasing a Tesla ...THSNK YOU!

  • mart van der zwan
    mart van der zwan 2 months ago

    that road was like a dirt track...rough, they should probably use more rubber seals on trim on the interior. looks like you get use too fixing yourself one day.

  • HilaKleiner
    HilaKleiner 2 months ago

    Jesus christ, don't let this guy drive any sports car from the 90's Soft little hands and ears wouldn't be able to handle it.

    • Gur814
      Gur814  2 months ago

      That's completely missing the point... This isn't a sports car from the 90's. It's a brand new $83,000 "premium" sedan.

  • Stalin
    Stalin 2 months ago

    Is that a Nexus 6p? You bought a Tesla and you still use the 6p?

    • Gur814
      Gur814  2 months ago

      Samsung's software has come a long way in recent years. While I love stock Android, I prefer the Note 8's software in many ways.

    • Stalin
      Stalin 2 months ago

      +Gur814 The unfortunate loss of stock Android. I'd have taken the poor battery.

    • Gur814
      Gur814  2 months ago

      No need to get rid of a working phone.
      I did eventually upgrade to a Note 8 several months after this video once the 6P's battery started to give out.

  • Mazn Kuldinow
    Mazn Kuldinow 2 months ago

    Gets from A to B, safe, wroks like a charm. I don't fret little rattles because I know moving objects tend to rattle. CAll me when the battery falls out or the roof blows off.

    • Gur814
      Gur814  2 months ago

      Cool, but the rattles aren't the only issue. I had the AC die on me about 7 months after I made this video. In Tucson during the summer that's an actual safety issue.
      Totalling all the issues up, I've had 49 different problems. 26 of those are rattles. That's not acceptable on any car.

  • I Trust in Jesus
    I Trust in Jesus 2 months ago

    Bravo! Excellent video, 👍🏼

  • AJ C
    AJ C 2 months ago

    We buy those cars in California to give Musk a chance, but when people get fed up with that, they will go back to buying German cars.

  • Luiz Figueiredo
    Luiz Figueiredo 2 months ago +1

    Man, they sold you a nice electric lemon.

  • getrealplease
    getrealplease 2 months ago +1

    No matter how good service is, This is a new car! NO new car should have all these problems.. Sure they are good at service... they have tons of practice. My new 2017 Toyota IM that cost 20,000 dollars that now has 30,000 miles of driving of tough driving, Rattles- ZERO, alignment issues- ZERO, Parts replaced- ZERO, Services outside of oil change, ZERO.. Buy a Toyota, or Honda.. They will last for ever, and good on gas and have hybrids..

    • Gur814
      Gur814  2 months ago

      I can't wait for Toyota or Honda to make a decent EV.

  • Verne Fits
    Verne Fits 2 months ago +1

    Good for you not settling for mediocrity

  • Matthew Sharpe
    Matthew Sharpe 2 months ago +1

    Everything you say is very rational and well thought out. Also, your Zoids are awesome.

  • j Money
    j Money 2 months ago

    I think the world of mr musk but I’m sticking with my Subaru

  • Bottom text
    Bottom text 2 months ago

    Don't listen to these hyper fan boys these are a bunch of sheeple that probably haven't even seen one in real life

  • Micah theOkie
    Micah theOkie 2 months ago

    Tesla changed his tone after the first video. Hope you got paid and not strong armed

    • Micah theOkie
      Micah theOkie 2 months ago

      +Gur814 what a fast response! I applaud your patience given all of the service visits. It's hard to discount the time spent on all of the service. The warranty may cover repairs, but you still had to spend a lot of time dealing with these issues. I'm glad you still find joy in your car. Bless up!

    • Gur814
      Gur814  2 months ago +1

      Neither. I was feeling pretty good because they were working hard to fix the remaining issues. At that time it seemed like everything would be worked out.
      Unfortunately that never came to pass. I'll be working on part 3 soon... I also am generally optimistic towards the company despite the bad quality. I didn't feel that came across well enough in the first video so I added a bit more of that to this one.

  • Tim Laursen
    Tim Laursen 2 months ago

    It would be surprising if a brand new company with no experience in building cars could build perfect cars with no problems from day one. However, they have to learn quickly because all the other car manufacturers are coming out with new EVs all the time and they are getting nicer and nicer, and they have the build quality you expect from those brands. Customer loyalty only lasts until someone else offers a better value proposition.

    • Gur814
      Gur814  2 months ago

      Exactly. While some issues are to be expected, they're running out of time to improve their quality.

  • uncleouch1
    uncleouch1 2 months ago

    In many cases you might be hearing all the squeaks that typically get drowned out by engine noise thusly ignored to a large extent by fuel motor vehicle owners. Getting rid of all of them may be next to impossible.

    • Gur814
      Gur814  2 months ago

      I don't expect it to be completely silent but most of these noises are audible over the radio and would be audible if there was an engine. They're definitely more noticeable since the car is quiet but this car still has way more than average.

  • Base
    Base 2 months ago

    Thank you for your videos:)

    • Gur814
      Gur814  2 months ago

      Thank you for watching!

  • Joseph Henry Long
    Joseph Henry Long 2 months ago

    I watched both videos. Great job. Well spoken. Very helpful to me in choosing whether to buy a Model 3.

    • Gur814
      Gur814  2 months ago

      Thank you. I'm glad you enjoyed them. I'm thinking about buying a Model 3 as well. Tesla might buy this faulty S back from me. For what it's worth, everyone I know who has one likes them a lot and they've had way less issues than I've had with my Model S.

  • A Z
    A Z 2 months ago

    I strongly agree with the point you made at 15:01-15:28...

  • Ego Oidios
    Ego Oidios 2 months ago

    Still it is a great car. It is a "baby" company yet and as a programmer I think nothing new is flawless. Give it some time it will get better. I am glad they tried so hard to satisfy you. Most people attack you because they confuse your review as criticism against Ellon Musk who is a pioneer in what he is doing and has a great dream about the future. Your title in your video is what makes most people to attack you. Everything wrong is a pretty strong phrase. You could say "A few things wrong in quality" or something like that, which actually is more accurate after seeing both of your videos. But maybe it would not get as much views. I am just sharing some thoughts.

    • Gur814
      Gur814  2 months ago

      I suppose that comes down to how the English language can be interpreted.

    • Ego Oidios
      Ego Oidios 2 months ago

      Everything wrong. When I saw this I assumed that literally everything went wrong with your car. The range, the acceleration, the brakes, the windows, the whole electrical system. I was not expecting somewhat minor issues. And I say minor relative to more serious problems like in the engine. Well I hope everything is still working properly.

    • Gur814
      Gur814  2 months ago

      Thank you. I agree with everything in your comment except for the title recommendation. It's a list of everything that's gone wrong with my car which is why I used the word "everything". "A few things" wouldn't be comprehensive enough. I see where you're coming from though and I do like the car overall despite the bad build quality.

  • cameraone1
    cameraone1 2 months ago

    Thanks for sharing the experiences. I agree that for the price you paid, those annoying little things should not be there. Unlike the traditional Big Three with over a hundred years of expertise in producing cars, Tesla has gone a great length over last 10 years to produce amazing cars using revolution technology. However, I'm not surprised that those quality issues have popped up here and there because Tesla is a very young car company. In the real world there are some very mean people who attack anything without thinking thoroughly. I'm glad Tesla is an American company. It's would be very sad if another country start producing these future technology cars because it's signal of America is losing the lead in technology. Japanese cars have made the Big Three ran for the money in the 80's and 90's because the Big Three refused to change. I can see Tesla is working very hard to address the quality issues and I believe they will reach the quality level of the big brands soon.

  • John Simpson
    John Simpson 2 months ago

    I guess I'd be considered a Tesla fanboy but I really really appreciate your honest and thorough videos. I was honestly almost one of 'those' people that watched the first 90 seconds of part 1 and was going to call you a whiny bitch. I would have been very wrong. Thank you for taking the time to put this out there. Great job. p.s. - Still want a Tesla :)

  • Anthony Nolan
    Anthony Nolan 2 months ago +1

    Thanks for info. Great video and I hear it’s still going on.
    I won’t be buying one in the near future and all this coupled with the behaviour of the CEO, I think will will buy a cheap run around and use the difference to short Tesla stock.

  • Andrei Tosea
    Andrei Tosea 2 months ago

    What was the price for the car? that had 8 service appointments in 10,275 miles (~ 16,536 km). For any other car in the world at this miles you'll only change the oil once.

  • Jim Oldenburg
    Jim Oldenburg 2 months ago

    Turn up the stereo👍🏼

    • Gur814
      Gur814  2 months ago

      Most of the rattles are audible over the stereo. I wouldn't bother reporting quiet ones.

  • Sean Rodriguez
    Sean Rodriguez 2 months ago +2

    Thanks for these videos. I found them very educational and helpful. I just picked up my model 3 two weeks ago actually feeling confident that if there were any issues with the build quality Tesla would work with me to fix them. Luckily I have had no issues so far. Thanks again.

    • Gur814
      Gur814  2 months ago

      I'm glad to hear you haven't had any issues! I hope your Model 3 continues to be problem free. I borrowed one from a friend recently and really liked it.

  • Chiron Christi
    Chiron Christi 2 months ago

    Thanks, good job.

  • j j 2021
    j j 2021 2 months ago

    Tesla does not have a large enough dealer network where do they get off trying to reinvent the wheel

  • Jerry Moore
    Jerry Moore 2 months ago

    These are more like “what it’s like to own a car if you have ocd”

    • Gur814
      Gur814  2 months ago +1

      Yeesh. Apparently expecting decent quality from an expensive product is now considered OCD. This is why Tesla continues to have these kinds of issues several years into production. People keep justifying poor quality with lousy excuses.

  • Happy Fox
    Happy Fox 2 months ago +1

    the customer service rep sounds great
    "you should be picky" - I agree with that statement, you put a chunk of money into a car that is basically a rolling house, it's costing you upwards of $100,000 in total (including interest) to own and maintain that vehicle, would you accept a misaligned front door, a garage that squeaks each time it's opened? or even an air conditioner that has a faulty fan? maybe windows tat rattle each time the wind blows?
    And the house would be brand new, I don't think you would accept those, you would get on the phone to have those scheduled in to be fixed.
    Don't fall into the trap of "acceptance" that's where most of the Americans get screwed by the manufacturers of products "the government relaxed the warranty laws so we can relax the quality" that shouldn't be the case, especially when you have a huge number of manufacturers and more pushing their products inside, there's Toyota and Mitsubishi going really well in your country because they wouldn't last long as a company if they kept pushing shitty products.
    Tesla could be a huge game changer, they have great customer service and actual service to back it up and customers like you that aren't aggressive and are slightly picky do make the business better because the only way to get you to go away is to resolve the issues from factory and keep your car supported for as long as they can.
    Your car is cheap and easy to service, compared to a carbon fuel vehicle, there's less moving parts and less cost to maintenance so once the batteries drop in price you should see electric vehicles drop in price too, but "gas" powered cars will drop more, because they will break more often.
    Be honest with who you do business with and they should improve from it, positive or negative encouragement goes along way. SaaS is long term money, manufacturing cars is short term large boost and nothing after that

  • cheng lin
    cheng lin 2 months ago

    I bet the same guy goes thermal nuclear when someone accidentally gave him Coke instead of Diet Coke.

    • Gur814
      Gur814  2 months ago

      Wow, it's almost like you don't know me at all.

  • Master Shake
    Master Shake 2 months ago +1

    I never got that point from the first video. I thought your concerns were noted and justified and even if you didn't buy a Tesla the service would be much worse with any other car manufacturer with a brand new car. I wouldn't mind getting a Tesla myself if it was within my price range but buying my first house in the next 2 years comes before buying a Brand new car. As we speak my aging 10 year old car of 198k miles is on its last legs and I'm looking for a 2-4 year old car to replace my VW until I'm able to afford a new car. Sure I could probably go a finance anything I want but I don't believe in debt anymore except for a house. So maybe in the future Tesla could bring out a cheaper under 30k car.

    • Gur814
      Gur814  2 months ago

      I think Tesla can eventually get to that point in 5 to 10 years. Elon has expressed interest in a $25k eventually but a lot will happen in the next few years and those plans are very likely to shift.
      That's extremely smart financial strategy. A house is generally a good investment and is worth the debt. A car just depreciates and is rarely worth going into debt over.

  • Edmund Wong
    Edmund Wong 2 months ago

    I hope you don't have any mediocrity in your life, then you would be hypocritical.

    • Gur814
    • Edmund Wong
      Edmund Wong 2 months ago

      Gur814 - To expect other people to meet your level of people you must ran you lfe accordingly or is this do as I say not as I do. I would buy a Tesla for half of what you paid so your fan theory has as much validity as your claims. I am a student of language and your verbal gymastics are breathe taking, not unlike a politician who has got caught with his hand in the cookie jar. Double speak, talking out of bothdide of your moth and never cop to the truth, may I suggest the classic movie "Man Who Would Be King" with Sean Connery and Michael Caine.
      Please don't put your pity gripes out like your ultimate motivation was to make Tesla a better car manufacturer.

    • Gur814
      Gur814  2 months ago

      What kind of ridiculous rule is that? I'm not allowed to want my car fixed if I am not perfect in every way? Holy crap, the mental gymnastics you fanboys jump through is astounding.