My Lipsticks

  • Published on Jun 13, 2019
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    This video has been revised at the 2:41 mark in adherence with our partner’s confidentiality agreement. SGS does not permit the disclosure of documents with redactions
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Comments • 79 224

  • BlackPanda _YT
    BlackPanda _YT 15 minutes ago

    Lol the dislike are more than the likes

  • Jimin's Jams
    Jimin's Jams 38 minutes ago

    Guys omg there is now coloured oxygen
    Srsly Jacklyn Hill u kidding meh?

  • Sherri Baby
    Sherri Baby Hour ago

    These lipsticks were from the vault that never launched... someone just wanted that $$!!

  • Thatweird kid
    Thatweird kid 2 hours ago

    I thought it was 1.25 speed wtf nvm

  • Dee J
    Dee J 2 hours ago

    I just can't seem to understand why all of you people continue to throw hate & shade no matter what this woman does. JACLYN is a HUMAN, she is going to make mistakes. Don't sit back like you have never made a mistake and try to fix it. She is offering you a refund & NEW product for FREE- STOP WITH THE CLOUT! I swear people thrive on tearing at others and it is so shameful. For me personally, I still support Jaclyn Hill & the Jaclyn Hill Palette is still the best by far. No Negativity here. 💯 Accept the fact that she took accountability for her product issues and she is trying to correct it for you, stfu with the way she apologized. Smh. Shameful.

  • Ashleigh Woolley
    Ashleigh Woolley 2 hours ago

    You're a money grabbing piece of scum. You're selling dangerous products to people and not accepting any responsibility for it. Fuck you jaclyn hill. Fingers crossed you lose all your subscribers and go bankrupt 🖕🏼

  • Megan Messick
    Megan Messick 2 hours ago

    What about the animal hairs that so many people complaining about?

  • Yvette
    Yvette 3 hours ago

    I hope she stays gone for good. I doubt that though, she’ll come back when her funds are low and she needs to sell a product. My bet is she never addresses the lipsticks again and moves on like nothing happened.

    RINK SUZ 3 hours ago

    @ 0.30 second .. '' so that you guys know that i'm not gonna run away from this ''.... & WHERE ARE YOU NOOOW??? YOU DIID RUN JACLYN!! - YOU RAN AWAAY DELETING ALL YOUR SOCIAL MEDIA ???? GIRL!!!!

  • Bloomings G
    Bloomings G 3 hours ago


  • Yachy Ivy
    Yachy Ivy 3 hours ago

    I miss you ): and I hope you’re working on your mentality and wish you a positive recovery.

  • Marilyn Bryson
    Marilyn Bryson 3 hours ago

    i bet about more than half of the people commenting shit like “why is your apology attacking me” or any other hateful/petty comments didn’t even purchase one of her lipsticks but have the audicy to bitch abt it like why are y’all making such a big deal about this, i wanna see one of you guys try to m
    ake your own cosmetic line with no bumps along the way 💀

  • Lindsey Gray
    Lindsey Gray 4 hours ago


  • Tbh Cindy
    Tbh Cindy 4 hours ago

    How is she gonna blame shipping as the reason her lipsticks melt and sweats when there are literally hundreds of cosmetics lines that barely experience this and cosmetics lines that produce 10 to 20 times more the amount she does and still have perfectly pigmented lipsticks all year round

  • xbadbehavior
    xbadbehavior 4 hours ago

    Yet still, she has nearly 6 million followers...

    BARBIE GUTS 4 hours ago +1

    I dont understand why everyone is attacking jaclyn like she whipped these up in her bathtub. It's the LAB and tests prove no FUNGUS OR BACTERIA sooooooo what else do you crybabys have to talk about???
    (I Wish you well Jac & I know you ran like hell from this lab. There's nothing anyone else could have done better than what you've done. kudos & love from Destin Florida)

  • Tbh Cindy
    Tbh Cindy 4 hours ago

    Don’t play with fire if you can’t handle the heat🤷🏻‍♀️ Honestly how does one become a CEO & simply leave when her customers need answers

  • Catherine Farr
    Catherine Farr 4 hours ago

    I need you back in my life. I miss seeing your videos and pictures on my social media. Come back queen 😘😘😘😘😘😘😭😭 💕💕💕💕💕

  • Amy
    Amy 5 hours ago

    Omg she’s exhausting

  • Carina Nait Belkacem
    Carina Nait Belkacem 6 hours ago

    think about her once. how the whole crap feels and how it is attacked from all sides. How would you feel? do you think she did that on purpose? I do not think so

  • Corazon Gatchalian
    Corazon Gatchalian 7 hours ago +2


  • Alice's World
    Alice's World 7 hours ago

    how come i saw PROOF of a cut lip (aka a metal object) you are LYING there for you are babbling like OoH ItS FiNE

  • Teletu Bi
    Teletu Bi 7 hours ago +1

    Stop talking so fucking fast bitch

  • lxcidityy
    lxcidityy 7 hours ago

    is she stress eating?

  • Amber J
    Amber J 8 hours ago

    Never watched this bitch or bought any of her products, and I sure as hell don’t plan on changing that. She’s had too many fucked up things to happen with her makeup.

  • MaskedJoeeey
    MaskedJoeeey 8 hours ago

    I like how no one cares that she is gone and where just hating on her . Lol iconic

  • Savannah Leu
    Savannah Leu 9 hours ago

    Jac please come back 😭 I miss your videos and snaps

  • Adwoa Kumi-Addo
    Adwoa Kumi-Addo 9 hours ago

    At least she's not pretending to cry

  • Jackeline Osorio
    Jackeline Osorio 10 hours ago +1

    Ok she is really trying, she did not mean to do any harm to anyone it was not her intention , she is doing the right thing even though she has deleted her social media, she is still trying to make everything right. She is a very strong person because she posted a video for all of you guys so she can clear the air out, and that is a very incredible thing because it is very far away from anybody’s comfort zone so the fact that she did do a video is beyond amazing so we should give her respect because she did not mean to do any type of harm anyway shape or form because if you look at the videos before everything started happening she was the most happiest person in the world because she had launched her new product she was very happy instead we should all congratulate her instead of adding negativity to the situation. I know we all might not agree on it but we should try keep everything positive for now now.

  • Tatiana Varela
    Tatiana Varela 10 hours ago

    it feels like she is attacking people who have bought these lipsticks and experienced so many horrid things

  • ethni lopez
    ethni lopez 10 hours ago

    I miss you ☹️😩😭❤️

  • Alecia Dawn
    Alecia Dawn 10 hours ago

    Hang in there Jaclyn. Please know that this too shall pass and that people can be mean and horrible. I have cancer and people still judge and criticize. For some reason the whole universe forgets things sometimes go wrong (unless they are the ones in the wrong). I am keeping you in my prayers and I hope anyone reading this comment realizes that all words have consequences and with every mean comment, yours just might be the one that pushes someone over the edge. Do you girly. If your looking for something to tell you to keep going, this is it. You matter. People forget that 100$ isn't worth someone's life. Keep your family close💕

  • Lauryn Yarbrough
    Lauryn Yarbrough 10 hours ago

    She does post enough

  • The Merpish Warriors
    The Merpish Warriors 11 hours ago

    Oof more dislikes than likes ( though I guess that makes sense)

  • Tamera Sutton
    Tamera Sutton 11 hours ago +1

    It's been a month without anything and it sucks...still a fan I dont care what any one says I was there from the first videos till this one. Any one in an industry knows things can go wrong, take a look back at the Kardashian/ Jenner's first makeup line it wasnt so hot starting out either. I've watched you come so far as a makeup artist to see it end like this, dont give up Jaclyn I'm still a ride or die fan!! Your an amazing person surrounded by more love then you'll ever know!!

  • Daily Dose Of Brain Damage

    has anyone realized that she is giving reasons to why these lipsticks are disgusting... like if you knew the reasons then you should have noticed before they were released

  • Stephanie Pettit
    Stephanie Pettit 13 hours ago

  • Anna Etnoyer
    Anna Etnoyer 13 hours ago

    Jaclyn: I'm not gonna run away from this

    Also Jaclyn: *deletes all social media*

  • Nikki Nevins
    Nikki Nevins 13 hours ago

    I like how this has more dislikes than likes

  • Ruthie s
    Ruthie s 14 hours ago

    Nah, would never buy anything from her or use anything even if it was gifted. You sound entitled... try humbling yourself next time

  • Gee Gee
    Gee Gee 14 hours ago

    Your tone of voice and the way you’re coming off makes me not believe you. You don’t sound sincere or like you even care that people’s lips got CUT up, but it’s not dangerous!!?????? Open your fuckin eyes. If it wasn’t your brand and you opened a lipstick that looked like that you would BASH it.

  • Kirkland Family
    Kirkland Family 14 hours ago

    "Since you guys know I'm not going to run way from this" what?

  • Brujita 〈3
    Brujita 〈3 14 hours ago

    and rat poop

  • Brujita 〈3
    Brujita 〈3 14 hours ago

    pubic hairs on lipstick

  • Gina Griesdorn
    Gina Griesdorn 15 hours ago

    All i can say is bless your heart Jaclyn! Prayers and love. So sorry you have to deal with all this! I trust your stuff and your word!

  • Bryce Fentress
    Bryce Fentress 15 hours ago

    Customers are always right. All I hear is blame. We order products from various brands and labs all different times of the year. If we don’t have problems with other brands, then please...realize it’s you & not us. I appreciate the effort, but it’s a hit and miss with your “apology”. Remember, first rule of business is the customer is always right.

  • Steph Boudreau
    Steph Boudreau 15 hours ago

    Jaclyn we miss you come home to us

  • Sarai Maldonado
    Sarai Maldonado 16 hours ago

    God bless you 😇 ❣️
    Stay positive Jaclyn

  • Cassaundra Southard
    Cassaundra Southard 16 hours ago

    I'm sick of this. I need you in my life 😩

  • Raposa Falante
    Raposa Falante 17 hours ago

    wow, calm, you are talk very speed

  • Pamela Orrala
    Pamela Orrala 17 hours ago

    I think it's the first video i saw that has more dislikes than likes.

  • Margarrette's Life
    Margarrette's Life 18 hours ago

    "accusations" sis these are problems and theories NOT accusations

  • Your mom gave me life H Farooqi.

    I just realized that her product was tested on animals and I am crying right now.....

  • Your mom gave me life H Farooqi.

    is she the female version of James Charles? Bitch I can't even understand a word she's saying. ANOTHER SISTER SCANDAL!

  • Andi Marie
    Andi Marie 18 hours ago


  • Taylor Renee
    Taylor Renee 19 hours ago

    She not have an IG anymore ?

  • duckduckemma
    duckduckemma 20 hours ago +2

    I didnt watch the whole video but it seems like she is just making excuses and not taking responsibility

  • Alithea Anne
    Alithea Anne 20 hours ago +1

    Can you just come back with a makeup tutorial?

  • Lena Sabine
    Lena Sabine 20 hours ago +2

    “If it doesn’t make sense, it’s not true sir”- Judge Judy

  • juanjo Noya
    juanjo Noya 20 hours ago

    Tus labiales apestan y es un hecho, no te hagas la víctima por que la única que lo ha hecho mal has sido tú, y deberías aprender y decir si fue así y cambiare de laboratorio ya mismo lo siento mucho por venderle labiales en mal estado como si estuvieran bien y perdón a todos mis Fans por mentiros a la cara. Asegúrate de donde hacen tus labiales para la próxima vez si es que va a haber alguien que aún confie en ti. Con total educación te deseo lo mejor. Todo tu trabajo antes de esto no vale para nada después de esto no se si te diste cuenta. So sad

  • Itz SydSyd
    Itz SydSyd 20 hours ago +1

    OK SIS calm tf down. You don’t have to tackle us🙄

  • misscaracal
    misscaracal 20 hours ago +1

    At 3:06 with the air quotes she looks like she wants to scratch peoples' eyes out.

  • XxMax_LeBoii xX
    XxMax_LeBoii xX 22 hours ago

    Okay, Guys give her a break. She's a human like YOU and ME. Yes it's not acceptable to see and have what's going on. Jaclyn is trying, and thriving. Yes the document was from 2017, but she is trying!!!! I do like she is giving refunds! She is doing her best, and don't give her hate. She's human, and contact her team to get your refund😊

    • XxMax_LeBoii xX
      XxMax_LeBoii xX 14 hours ago

      @Queen Of Memes Agreed, and child abuse and murderers? Yes they are human, and why and how did they get into this 😂😂😂😂😂 Lol nvm you stand your point and I stand mine. But thanks

    • Queen Of Memes
      Queen Of Memes 16 hours ago +1

      @XxMax_LeBoii xX yeahhhh except it is.
      When you create a makeup brand,as the creator,you should know exactly whats going into your lipsticks,and the process. Its her own fault for not inspecting things.
      Also saying "shes human" is not a valid argument. Some people are murderers or child abusers,and they're still technically human.

    • XxMax_LeBoii xX
      XxMax_LeBoii xX 18 hours ago

      @Queen Of Memes Ya I'm 12, thanks but she's human! Yes I know but it wasn't her fault! Maybe the scandal is a little over the top horrible, but it's the labs problem, not hers!!!!

    • Queen Of Memes
      Queen Of Memes 18 hours ago +1

      Says the one with the gacha kids profile pic who is probbablyyy 12-
      Look kid,people have gotten INFECTIONS from her lipsticks. Sharp metal pieces causing cuts,and swatches causing rashes.
      She only spoke about issues she could easily lie about/brush off.
      Also they aren't even paying people back for shipping.
      Stop being gullible.
      I swear all someone has to do is post a terrible "apology" video and people will forgive them for anything

    • Bazil
      Bazil 19 hours ago

      "She's a human like YOU and ME."
      Kay, and since she is like you and me, she should handle her shit and recall the damn lipsticks. Take responsibility and correct the problem. How is she trying when all she's doing here is making excuses and attacking us (those who pay for her lifestyle) with her defensive stance on this?
      The refund is not the issue, it's that she is not recalling the line. Sure, she is paying back what you bought but, that doesn't cover medical bills if you got a cut lip, needed to pay for antibiotics, probiotics, and medical treatment if the cut/rash/reaction develops into something worse because you don't have insurance.
      Recalling the line as well as giving refunds and having open communication with her customers is the best she can do..she's clearly not doing her best.
      This is not hate, this is criticism and everyone gets criticized, that's life. Also, how can we contact her team if all her SM is down as well as her website? People are still waiting for responses from her customer service help.

  • frying pan drying pan
    frying pan drying pan 22 hours ago +1

    Even jojo siwa was more mature than you

  • Lakin Jones
    Lakin Jones 22 hours ago

    I just don’t understand how she wasn’t aware of these issues prior to the launch. And why would you work on the component for 5 years and the actual lipstick for a month? Just doesn’t add up.

  • Elijah Bunny
    Elijah Bunny 22 hours ago

    Queen you even look like a fucked up messy

  • Shelby Nordyke
    Shelby Nordyke 23 hours ago

    Keep your chin up girl! It will all work itself out soon. ❤️❤️❤️

  • ZombieGirl14
    ZombieGirl14 23 hours ago +1

    So aggressive geez lol

  • Marie
    Marie 23 hours ago +2

    I can't stand your fucking voice! You sound like you're on crack. Slow the fuck down!